Terms of service

Welcome to Rare Snackz. By accessing or using our website and purchasing our products, you agree to the following Terms and Conditions. Please read them carefully.

1. General

  • These Terms and Conditions apply to all purchases made through our webshop in Hong Kong.
  • Rare Snackz reserves the right to update or change these Terms at any time.

2. Products

  • We specialize in selling imported chocolate bars and snacks from Dubai.
  • All product descriptions, images, and prices are provided as accurately as possible, but minor variations may occur.
  • Availability of products may change without prior notice.

3. Orders & Payments

  • By placing an order, you agree that all information provided (billing, delivery, contact details) is accurate and complete.
  • All payments must be made in full at the time of purchase through the available payment methods on our website.
  • Prices are listed in [HKD or your chosen currency].

4. Shipping & Delivery

  • Orders are processed and shipped to addresses within Hong Kong.
  • Delivery times are estimates and may vary due to external factors (e.g. courier delays, customs checks).
  • Rare Snackz is not responsible for delays beyond our control.

5. Returns & Refunds

  • For health and safety reasons, we cannot accept returns of food products.
  • Refunds are only issued in cases of damaged, defective, or incorrect products, in accordance with our Return & Refund Policy.
  • Customers must notify us within 48 hours of delivery with proof of the issue.

6. Liability

  • Rare Snackz is not liable for any allergic reactions or health issues arising from consumption of our products.
  • Ingredients and allergens are clearly listed on packaging. Customers are responsible for reviewing product details before purchase.
  • To the fullest extent permitted by law, Rare Snackz is not liable for any indirect, incidental, or consequential damages.

7. Intellectual Property

  • All content on this website (text, images, branding, logo) is the property of Rare Snackz and may not be copied or used without prior written consent.

8. Governing Law

  • These Terms and Conditions are governed by the laws of Hong Kong.
  • Any disputes will be subject to the exclusive jurisdiction of the courts of Hong Kong.

9. Contact Information

For any questions regarding these Terms and Conditions, please contact us at: info@raresnackz.com.

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